Support and Help

If you have questions about our products or if you are facing technical problems concerning the installation or the use of our software, you can count on our responsive support!

We offer a comprehensive knowledge base with answers and solutions. Please consult the knowledge base first before you contact us. Our e-mail support assists you if you have technical problems or questions concerning our products.

Apart from our e-mail support we also offer a public support forum where you can post questions and discuss issues both with our support staff and other community members from all over the world.

Any questions concerning your order, payment or order processing are handled by our e-commerce partner. For details, please see the section "Customer Care".

In case you lost your serial number, license key or registration information, you can request them again by e-mail. Please go to the section "License Key" for details.