How can a tax-exempt organization place an order?
As our
international web shop is operated by our global e-commerce partner, Cleverbridge,
they are legally the vendor to you. They provide a special process for sales
tax-exempt organisations.
If you
represent a tax-exempt organization and would like to place an order, please
first select the product or license you wish to purchase in our web shop and click on either “Proceed to Checkout”
or “Request Quote”.
Before
completing your purchase, you must submit an online tax-exemption application
through Cleverbridge to obtain a Cleverbridge Document ID.
You can
access the tax-exemption application directly from the respective shopping
cart. For detailed instructions, please refer to the following Cleverbridge help
article: How do I fill out my online
tax-exempt application?
There is
also a detailed step-by-step illustration
of the process
available.
Once your
application has been approved and you have received a Cleverbridge Document
ID, enter this ID in the shopping cart in the section labeled "Are
you a sales tax-exempt organization?". The applicable sales tax
exemption will then be instantly applied to your order.
Non-US
organisations wishing to request a VAT/tax refund should refer to the
following: How to request a VAT/tax refund as a
business customer (Non-US) – Cleverbridge Help & Support
If you have any further questions relating to sales, payment or taxation, please contact Cleverbridge directly.