How can a hardware-bound license be transferred to another player device?

In case of the hardware bound license, the activation code (a unique "finger print" of the player device) is used to activate the license so that it gets explicitly bound to that device and therefore cannot be used on different devices. In case you want to install FrontFace on further players, you need additional licenses.

However, there are some cases where either the hardware of the player has changed which can render the license key unserviceable or if the entire player needs to be replaced. In such a case, you can issue a new license key and transfer the license to the new player.

To do so, please log into the customer account section.

Select the license key that needs to be replaced and click on "Transfer License" and follow the instructions.

Please keep the new activation code at hand, that is shown when you start the FrontFace Player App on the new hardware.

Last modified: 2024-05-17 09:17