If you have any questions or problems regarding our products, either technical or sales-related, we are happy to help you with our free support service!
How we solve every problem:
Please check if the solution to your problem or answer to your questions can be found in the documentation (PDF manual) that comes with the installation package of the product or on the corresponding product Website. Plugins also come with a separate manual!
Please visit our Knowledge Base (FAQ). Here you find answers and solutions to the most frequently asked questions! You can also directly search our knowledge base and the user manuals of our products:
If this does not help at all, please send an e-mail to firstname.lastname@example.org to submit a support request. Please describe your problem as precise as possible (About which product are you talking? How does the problem manifest itself? Is the problem reproducible? etc.). The more details you give us the faster and more productive we can solve your problem!