Our Web shop as well as our entire order process is operated by our global e-commerce partner cleverbridge. Therefore, cleverbridge is the vendor for all orders that you place on our Website.
In case of any questions that are related to a (purchase) order, a quotation or a payment, please contact cleverbridge directly. Please remember to always state your cleverbridge reference number when contacting cleverbridge!
- Requesting a written quotation
If you require a written quotation, you can request it on our homepage by clicking on the link "Price Information > Quote".
- Purchase order (PO)
If you want to place a purchase order (PO) which is only available for key accounts and government customers, please click here for detailed information. In case you first need to enter cleverbridge as a new vendor in your purchasing system, please use the vendor form information of cleverbridge AG (Note: US customers refer to the vendor form information of cleverbridge Inc., please!).
- Changing the address or the order number of an invoice
If you need to change the address information on an invoice of an existing order or if you want to add your internal purchasing reference number on that document, please contact cleverbridge directly.
For all technical questions as well as general questions related to our software products, the license model as well as delivery status requests, please contact our customer support directly!