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I haven't received my order yet.

In case you bought a hardware-bound license, the shipping is done by e-mail (electronically). Please check your mailbox and make sure that the e-mail did not get caught by your spam filter.

If you ordered a portable license (with a USB dongle), the product is delivered from Germany by postal mail. Delivery can take up to 2 weeks depending on the destination country. You can track the status of your delivery in your customer account.

Last modified: 2017-09-14 10:21
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