How can updates be obtained and what is the pricing?
When you buy a FrontFace license you get free updates, new versions and free e-mail support for one year starting at the day of purchase!
After this period, you can choose whether you want to extend your updates & support period for an additional year or not. If you do not extend you will still be able to use your existing license(s) without any further costs (additional information).
However, we highly recommend to extend your updates & support period so that you will be eligible to get the latest updates, bug fixes and also our technical support in case you need help.
By logging into your customer account you can purchase the renewal of your updates & support period directly or request a written quote.
These are the flat fees for an additional year of free updates & support:
|Number of your FrontFace licenses||Price (flat fee)*|
*) Notice: All prices exclude EU VAT (if applicable).
Example: If you own 5 licenses you pay for every additional year of updates & support
$350 USD (this is a flat fee that covers all your licenses!).
Instead of purchasing a renewal for another year of free updates & support you can also purchase additional licenses of your FrontFace product. These also include free updates & support for one year which is then also covers your existing licenses.
For large customers that have more than 30 licenses we have separate, individual enterprise plans for maintenance and for getting additional licenses.