Installation & Setup:
In our knowledge base (FAQ) we have compiled the answers to the most frequently asked questions about FrontFace. If you cannot find a solution to your problem, please contact our support for help!
- What is the difference between the Windows and the Android version?
The FrontFace Player App for Android offers a reduced range of functions compared to the Windows version: Only non-interactive functions (classic digital signage playlists) are... - What is a player PC and why is it needed?
A player PC is a Windows-based PC that is connected to your screen/display. On the player PC the FrontFace Player App is installed. Without a player PC, you cannot use FrontFace.... - How can I download the full version or updates of FrontFace?
The download links of the full version and your license keys can be found in the customer account section on our Website. Download of Full Versions, Updates and Plugins: Please... - How to install Plugins for FrontFace?
Simply download the desired plugin file (*. ffapx) from our Website and save it locally on your PC. Then, run the FrontFace Assistant and load your project. When adding a media... - How can I install the FrontFace Assistant (only)?
FrontFace has only one single installation package which allows you to install both the Player App on the player PC as well as the Assistant on a normal desktop computer. The... - Do I need a training in order to be able to install and use the software?
FrontFace is a highly intuitive software application that allows even unexperienced users to install and use the software without problems. We provide a comprehensive PDF user... - I have successfully created a project using the trial version. Is my work lost when I buy a license/full version?
After you purchased a license you can simply install the full version of FrontFace "over" your existing trial version. All settings, content and your projects will remain and can... - How to set up network shares in Windows?
Using the Windows operating system, computers can easily be added to networks and files can be exchanged and shared via the network. FrontFace uses the Windows network system to... - Do I have to reinstall the software from scratch when an update is released?
When a new update is released (normally you will be informed by e-mail), you can download the latest version from our homepage in the customer account section if you are... - How can I secure a kiosk terminal for public use?
The free FrontFace Lockdown Tool allows you to easily protect your PC. The kiosk mode secures the underlying Windows operating system against manipulations and damage by users. ... - How to implement a PowerPoint presentation in FrontFace?
PowerPoint is a very good choice for easily creating display content. You can integrate your PowerPoint presentations in two different ways into your FrontFace playlists: You...